Privacy Policy

This Privacy Policy explains how your personal data is collected, processed, stored, and protected when you use the Platform.

1) Data We Collect

In order for you to use the Platform and for the service to be provided securely, certain data may be processed.

• Account data: email address and basic profile information
• Usage data: page/feature usage, performance metrics, and error logs
• Transaction records: purchases, balance movements, task/reward records
• Technical data: device type, browser information, IP/session data (for security and logging purposes)

2) Purposes of Processing

Your data may be processed for the following purposes:

• Service delivery, account creation, and account management
• Security, fraud detection, and misuse prevention
• Customer support and communication
• Analytics and product improvement (enhancing the user experience)

3) Cookies

The Platform may use cookies and similar technologies to provide a better experience, manage sessions, and enable analytics.

• Essential cookies: required for session and security purposes.
• Analytics cookies: may be used to measure performance and usage.

4) Third-Party Services and Sharing

Third-party providers may be used for services such as payments, analytics, authentication, and hosting. These providers may process data only for the purpose of delivering the service and in accordance with their own privacy policies.

• Payment providers (e.g., card payment infrastructures, Shopify, etc.)
• Analytics and measurement (e.g., tools such as Google Analytics/Tag Manager)
• Hosting and infrastructure services (e.g., cloud service providers)

5) Data Retention Period

Personal data is retained for the period required by applicable laws and as necessary for the service. When the retention period ends, the data is deleted, destroyed, or anonymized.

6) Data Security

Reasonable technical and administrative measures are taken to ensure data security. However, 100% security cannot be guaranteed for data transmissions over the internet.

7) Your Rights

Under KVKK and applicable legislation, you may exercise your rights such as accessing, correcting, deleting your personal data, objecting to processing, and other related rights.

Contact

Email: info@bideben.com

For privacy-related requests, contacting us from the email address registered to your account helps speed up the verification process.